Careers
Posted:
Tuesday, May 10, 2011
Type:
Part Time
Start Date:
Tuesday, May 10, 2011 Overview:
Juicy Couture is the world's most irreverent, glamorous, and fun lifestyle brand for women and girls of all ages. Founded in Los Angeles by two fashion-obsessed best friends, Juicy Couture is known for making the track suit an icon of casual luxury. Today Juicy Couture is a global phenomenon with collections that span fashion apparel, handbags, shoes, intimates, swimwear, fragrance, accessories, sunglasses, yoga and baby. Juicy's newest collection, Bird by Juicy Couture, meshes street-wear-chic with pedigreed luxury to create the quintessential wardrobe for the modern, downtown muse. Juicy Couture is available in the United States through approximately 100 Juicy Couture and Juicy Couture Outlet stores, in select prestige department stores, and online at JuicyCouture.com. Internationally, Juicy Couture is currently available through retail destinations in the UK, EU, Middle East, and Asia. The World of Juicy is expanding at an unprecedented pace, and we know you'll want in on the fun.
We have an exciting opportunity for you to join the Juicy Couture team as a Part Time Sales Supervisor.
Responsibilities:
Essential Functions:
• Understands the business of fashion and retail brands and is able to work with levers and KPI's to drive business performance
• Leads and inspires by example, regularly encourages bold solutions and celebrates the success of others
• Is innovative at looking for ways to maximize the brand and business.
• Cultivates an environment that embraces and encourages different points of view
• Seeks ways to build relationships with customers to create regular Juicy clients and develops associates to build client relationships
Major Responsibilities:
Sales and Service:
• Exemplify the highest level of customer service standards while providing a friendly and enthusiastic environment to all customers and clients
• In partnership with the General Manager, Store Manager & Assistant Manager, ensure store meets or exceeds sales goals
• Maintain presence through effective sales floor leadership ensuring staff coverage in all areas of the store
• Respect and deal fairly with employees and customers as a representative of the company and the brands
• Maintain knowledge of, and adhere to all company incentives, promotions and events
Operations:
• Maintain the visual and operational standards of the store and company at all times, replenishing sizes and quantity of merchandise on the floor when needed
• Train and motivate all associates through the brand programs in sales, customer service and product knowledge
• Ensure brand standards are met from a merchandise and visual standard perspective as well as maintenance of store environment
• In partnership with General Manager, Store Manager, & Assistant Manager manage store operating procedures (Inventory procedures, cash and media controls) to minimize store losses
Team Responsibilities:
• Plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals
• In partnership with General Manager/Store Manager/Assistant Manager, recruit, interview and select qualified candidates to build a talent pool to achieve current succession plan goals and store census needs
• Help deter loss prevention and minimize loss by following company guidelines and procedures while offering excellent customer service
• Adhere to all company policies and procedures
Qualifications:
Skills and Knowledge & Experience:
• 2-4 years retail management experience, specialty in a clienteling environment
• 2-4 years customer service experience
• Fashion awareness
• Effective communication, organization and leadership skills
Physical Requirement:
• Ability to lift and mobilize items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
• Ability to be mobile on the sales floor and store for extended periods of time in a fast paced environment
• Proven ability to work with retailing operating systems, and handle PC and scanning equipment
• Proven ability to handle and place merchandise
View Full Job Posting
Posted:
Tuesday, May 10, 2011
Type:
Part Time
Start Date:
Tuesday, May 10, 2011 Overview:
Juicy Couture is the world's most irreverent, glamorous, and fun lifestyle brand for women and girls of all ages. Founded in Los Angeles by two fashion-obsessed best friends, Juicy Couture is known for making the track suit an icon of casual luxury. Today Juicy Couture is a global phenomenon with collections that span fashion apparel, handbags, shoes, intimates, swimwear, fragrance, accessories, sunglasses, yoga and baby. Juicy's newest collection, Bird by Juicy Couture, meshes street-wear-chic with pedigreed luxury to create the quintessential wardrobe for the modern, downtown muse. Juicy Couture is available in the United States through approximately 100 Juicy Couture and Juicy Couture Outlet stores, in select prestige department stores, and online at JuicyCouture.com. Internationally, Juicy Couture is currently available through retail destinations in the UK, EU, Middle East, and Asia. The World of Juicy is expanding at an unprecedented pace, and we know you'll want in on the fun.
We have an exciting opportunity for you to join the Juicy Couture team as a sales associate. Essential Functions of the sales associate include:
• Understanding the business of fashion and retail brands and ability to work with levers and KPI's to drive business performance.
• Providing service that excites and captivates the customer, offering an abundance of magical, whimsical and unforgettable experiences.
• Building relationships to create Juicy clients.
• Connecting with the customer and facilitating an understanding of the brand through behavior, product presentation and service.
• Considering the needs of the client in creating a compelling selling environment that delights the Juicy customer and engages them in our product.
• Seeking ways to build relationships with customers so they become regular Juicy clients and prefer the Juicy brand and product.
Responsibilities:
Major Responsibilities:
Sales and Service:
• Exemplify the highest level of customer service standards while providing a friendly and enthusiastic environment to all customers and clients
• Achieve and exceed set individual and store sales goals
• Maintain an organized and effective client book with accurate records of customer history and profile
• Greet and acknowledge all customers, as well as provide information to all customer inquiries by demonstrating knowledge regarding the merchandise and company
• Maintain knowledge of, and adhere to all company incentives, promotions and events
Operations:
• Maintain the visual and operational standards of the store and company at all times, replenishing sizes and quantity of merchandise on the floor when needed
• Maintain the fitting rooms, replacing and removing merchandise as necessary
• Assist customers with any special services, including: Special packaging and gift-wrapping, checking the inventory and locating merchandise, charge sends, special orders, and courier services
• Accurately and efficiently process sales transactions through the POS retail operating system and maintain accurate register and inventory records
Team Responsibilities:
• Complete tasks and objectives listed on daily touch-base or as directed by management
• Communicate and resolve with management and team any customer and /or operational issues as they arise
• Help deter loss prevention and minimize loss by following company guidelines and procedures while offering excellent customer service
• Adhere to all company policies and procedures
Qualifications:
Skills and Knowledge & Experience:
• High School diploma or GED equivalent required
• 1-2 years previous retail sales experience required, specialty in a clienteling environment preferred
• 1-2 years previous customer service experience required
• Fashion awareness
• Effective time management skills, and a proven ability to execute multiple tasks simultaneously
• Ability to contribute to an effective and productive team/work environment
Physical Requirement:
• Ability to be mobile on the sales floor for extended periods of time in a faced paced environment
• Proven ability to work with retail operating systems, and handle PC and scanning equipment
• Proven ability to handle and place merchandise
View Full Job Posting
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